Do I need to create a new Arlo account for six cameras when I have one already for only lights?

[JanisGeek]

I purchased the Arlo Pro 2 (VMS4630P) - 6 camera system. I want to make sure I register it correctly so that I can have all 6 cameras on the free account. I read that you have to have a new account (new email address) in order to have all 6 cameras in a free account. A few days ago I purchased the Arlo Security Light System and bought an extra Arlo security light to go with it. Do I still need to have a new account to have all 6 of my cameras on the free account, since I already have an Arlo account with only Arlo lights and no previous cameras? I was hoping since I didn’t have any previous cameras listed (just Arlo Security Lights) that perhaps I do not need to start a new account in order to get all 6 of my Arlo Cameras on the free account? Also, I’m not sure of the steps required to register the 6 camera bundle system (VMS4630P). Thank you!

[steve_t]

It is likely you'll need the new account but you could work with support (go to the bottom of the page and click "Contact Support") to see if they can enable the 6 camera system on your current account which maintaining the Basic free subscription plan.

The lights don't count as cameras so you should be able to use the 6 cameras plus lights on the free subscription plan