Did they take away free usage?

[nehhet]

I’ve had my Arlo cameras for 5 ish years always using them for free, then was prompted to do the Arlo secure “trial”. Now that the trial is over Arlo is requiring me to upgrade to a package. I don’t want to pay $150 a year for the same things I was getting for free all this time. Is there a way to go back to free usage? All my cameras are disconnected because the app says I need to pick a package.

Thank you

[BrookeN]

Can you please DM me the email address associated with the Arlo account so I can look into this further? You send a dm by clicking on the envelope icon on the top right of the forum page. What is the exact error or message you are seeing?

[nehhet]

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@nehhet wrote:

I’ve had my Arlo cameras for 5 ish years always using them for free, then was prompted to do the Arlo secure “trial”. Now that the trial is over Arlo is requiring me to upgrade to a package. I don’t want to pay $150 a year for the same things I was getting for free all this time. Is there a way to go back to free usage? All my cameras https://9apps.ooo/ are disconnected because the app says I need to pick a package.

Thank you

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I got this,...