Arlo|Smart Home Security|Wireless HD Security Cameras

Devices cannot upgrade to latest firmware

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alantam
Follower
Follower

1. My Arlo Wire-Free devices never autoupdates.

 

 

2. When I want to manually update them, on one page (either web or iOS), it says:

 

Hardware: H7
Serial Number: <redacted>
Firmware: 1.2.4941 [Update is available] [>]
 
And on the next page, it says:

FW Version: 1.2.7730
Released: Jul 14, 2016
Notes: VMC3030 camera 1.2.7730
 
3. When I click the update button, it takes a long time, reboots, but nothing changed.
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TomMac
Guru Guru
Guru

alantam wrote:
 
3. When I click the update button, it takes a long time, reboots, but nothing changed.

The updates happen in the wee morning hours during Netgears house-keeping activities... usu not instantly

 

You can reboot the base via the power button and wait over night to see if it changes.

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