Arlo|Smart Home Security|Wireless HD Security Cameras
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Delay in receiving recordings after alert notifications

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  • ‎2017-05-11 01:37 AM
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Johnpatrick
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‎2017-05-11 01:37 AM

I, have had no issues with notifications since installing 4 cameras last year until the past 10 days or so. I am receiving a push. Notification but there are no videos to view.   I have noticed that the video is evetually displayed many hours later, but this renders the timely security function useless. Any solutions?

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TomMac
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‎2017-05-11 05:00 AM

You are the second thread I've seen like this...

 

I say put in a trouble ticket to Netgear and see what they say...it may be an issue or not, but if so and they're unaware, it won't get fixed.

 

 

https://www.arlo.com/en-us/support/contact.aspx

 

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