Arlo|Smart Home Security|Wireless HD Security Cameras
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BobDemon
Aspirant
Aspirant

when do you expect that the camera counting problem will be resolved?

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JamesC
Community Manager
Community Manager
Great news! We have optimized your Arlo media counter to display a count of new media added to your library each time you log in. Our prior media counter implementation displayed a count of ALL media in your library which did not prove to be very informative to most users. This release is our first step in optimizing the media counter. We still have some work to do. 
 
Currently any time a new recording is triggered by any activity your counter increases by 1. Also you will see your counter reset to zero when you visit the library, or you click on the counter on any of the cameras to go into library.
 
The Arlo team is committed on further improving this area in subsequent releases.   
 
Thank you,
Arlo Team  

 

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JamesC
Community Manager
Community Manager
Great news! We have optimized your Arlo media counter to display a count of new media added to your library each time you log in. Our prior media counter implementation displayed a count of ALL media in your library which did not prove to be very informative to most users. This release is our first step in optimizing the media counter. We still have some work to do. 
 
Currently any time a new recording is triggered by any activity your counter increases by 1. Also you will see your counter reset to zero when you visit the library, or you click on the counter on any of the cameras to go into library.
 
The Arlo team is committed on further improving this area in subsequent releases.   
 
Thank you,
Arlo Team