Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Connected to Base Station, armed and sending motion alerts but will not work

Reply
Discussion stats
  • 1 Reply
  • ‎2020-07-09 06:36 AM
  • 975 Views
  • 0 Likes
  • 2 In Conversation
kbahnsen
Follower
Follower
‎2020-07-09 06:36 AM

My Arlo is connected to the base, armed and sending motion alerts, but will not record.  I have nothing in the library for the past week.

Labels:
0 Likes
Reply
Message 1 of 2
Views icon 975
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2020-07-10 06:42 AM

What have you tried? Is there a filter set in the library? Are the circles with numbers for each camera in the Devices tab showing anything other than 0? Have you rebooted the base and your phone? Have you reinstalled the app? Have you tried a browser to see if that has the same issue?

0 Likes
Reply
Message 2 of 2
Views icon 956
Related Labels
Discussion stats
  • 1 Reply
  • ‎2020-07-09 06:36 AM
  • 976 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.