Clearing downloaded videos

[Asodar]

I am using VMB4540 base station with Arlo Pro 4 cameras. In the Arlo APP there is tab CLEAR DOWNLOADED VIDEOS under SETTINGS. But this does not work . Spin wheel pops up stating clearing  but videos are still there on my iPhone.

[ShayneS]

Hi @Asodar 

Which version of the Arlo app is this occurring with? The latest version is 4.9.2

If you don't have this update available you can remove and re-install the Arlo app to push the update. 

Also, Have you tried removing and re-installing the Arlo app? 

[Asodar]

Thank you ShayneS!

I have version 4.9(6942), released sept.2023

I have deleted and reinstalled.

Now I get by using Settings->Privacy Center->Content->Reset and Erase Arlo Devices->Erase all.

This is not instant erase. Have to close the application and wait.

Nice if Clear downloaded videos works in Settings

[Asodar · Accepted solution]

I upgraded to 4.9.2 and it works. Thank you ShayneS!