Arlo|Smart Home Security|Wireless HD Security Cameras
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Chime won't connect

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Doc_db
Follower
Follower
‎2025-09-09 10:53 AM

Can't get the chime to connect. Says it is on my smartphone but doesn't ring. Router and phone are on the same 2g that connected the doorbell.  New Verizon wireless Internet.

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BrookeN
Arlo Moderator
Arlo Moderator
‎2025-09-11 09:14 AM

What device are you using to connect the chime? Also, can you please go through these steps for troubleshooting the chime:

https://kb.arlo.com/000062551/What-do-I-do-when-Arlo-fails-to-discover-my-Arlo-Chime-2-when-I-set-it...

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