Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Charging Dock VMA4400C not charging

Reply
Discussion stats
  • 1 Reply
  • ‎2024-08-12 09:05 AM
  • 227 Views
  • 0 Likes
  • 2 In Conversation
tlicui
Follower
Follower
‎2024-08-12 09:05 AM

The dock stopped working completely. 

I have changed the USB cables and connectors, and still it doesn't work. 

The LEDs remain off, and the batteries don't charge. 

 

What should be the next step? 

Labels:
0 Likes
Reply
Message 1 of 2
227
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-08-13 05:17 AM

If it's within the warranty period, use the app to go to Settings, Support and choose a camera. Scroll down to Contacts to see what official support may offer.

0 Likes
Reply
Message 2 of 2
198
Related Labels
Discussion stats
  • 1 Reply
  • ‎2024-08-12 09:05 AM
  • 228 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.