Arlo|Smart Home Security|Wireless HD Security Cameras

Changed batteries, camera shows synced but is clicking and cannot be turned on

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cweant
Aspirant
Aspirant

I changed the batteries in my camera this morning. It shows synced with the station. It is in a continuos clicking pattern and I am unable to turn it on. Suggestions?

3 REPLIES 3
jguerdat
Guru Guru
Guru

Sounds ominous. Remove the battery and reinsert. Same issue? Open a case with support here for an RMA.

cweant
Aspirant
Aspirant

Yep tried that. Still in a perpetual click between Blue and Amber  at first i thought it was a firmware update but it wont stop. I am going to buy new batteries and try that

JamesC
Community Manager
Community Manager

cweant,

 

New batteries is a good start, the pattern you're describing sounds like a firmware update. If the batteries are too low the firmware update may be failing. Please let us know if you still experience the same behavior with a fresh set of batteries.

 

JamesC