Change Password

[JorgenStaal]

Hello Arlo Support,

Just bougth a 4 camera Arlo/Netgear CCTV pack and have setup ARLO account with the new Base Unit.

Previously I had created a Netgear account when I was evaluating the system before buying it. At that time I got a Pasword (auto-generated). I want to change this, but cannot.

I choose settings=>profile and type new password and confirm (2 time), but the Save button is gray - cannot activate.

Thus, I cannot change the password.

Pls. help

Thanks/Jorgen Staal

[JamesC · Accepted solution]

JorgenStaal,

You must also enter your current password before it will allow you to commit the new password changes.

JamesC

[JorgenStaal]

Hello JamesC,

Thanks a'lot, It works now.

Was it really that simple - I should have figured out myself!

Anyway greatful for your support.

Regards,

JorgenS

[darylP2651]

I cant find my password and I need to find a way of getting it or getting a new password

[JamesC]

darylP2651,

If you have forgotten your password click the Forgot? link on the login screen to reset your password.

For more information take a look at this article: How do I update my Arlo password?

JamesC