Cant delete plan/location from account dashboard.

[rhysc]

I was trying to upgrade my firmware to the latest version and I accidentally clicked add a home. Now I have a new location/plan and I cannot delete it from my account. I dont have any devices etc.

I have tried going to the location settings and there is no delete button.

Can someone please help its super frustrating having a new location with no devices and serving no purpose in my dashboard.

[StephenB]

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@rhysc wrote:

 Now I have a new location/plan and I cannot delete it from my account. I dont have any devices etc.

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This is supposed to be the method:

• https://kb.arlo.com/000062826/How-do-I-add-edit-or-delete-a-Location-in-Arlo-Secure-App-4-0

There are some troubleshooting steps for your issue here:

• https://kb.arlo.com/000062809/Why-can-t-I-delete-a-Location-from-my-Arlo-Account

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@rhysc wrote:

I was trying to upgrade my firmware to the latest version

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The manual check basically never works, so I suggest just waiting for Arlo to push the firmware to your devices.