Arlo|Smart Home Security|Wireless HD Security Cameras

Cant delete plan/location from account dashboard.

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rhysc
Follower
Follower

I was trying to upgrade my firmware to the latest version and I accidentally clicked add a home. Now I have a new location/plan and I cannot delete it from my account. I dont have any devices etc.

I have tried going to the location settings and there is no delete button.

Can someone please help its super frustrating having a new location with no devices and serving no purpose in my dashboard.

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StephenB
Guru Guru
Guru

@rhysc wrote:

 Now I have a new location/plan and I cannot delete it from my account. I dont have any devices etc.

 


This is supposed to be the method:

There are some troubleshooting steps for your issue here:


@rhysc wrote:

I was trying to upgrade my firmware to the latest version


The manual check basically never works, so I suggest just waiting for Arlo to push the firmware to your devices.