Cant acces CVR

[Marcushnk8764]

I cant acces CVR. I log in to My arlo website. Go to "view cameras" but then get redirected to log in again. This just repeats.. No matter what device or browser im on. It also seems impossible to get in contact with support? 

[StephenB]

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@Marcushnk8764 wrote:

It also seems impossible to get in contact with support? 

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Go to the support center in the app (not my.arlo.com).

[Marcushnk8764]

I've tried. Get redirected to the website.. No one to talk to. Just bots.

[StephenB]

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@Marcushnk8764 wrote:

I've tried. Get redirected to the website.. No one to talk to. Just bots.

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You have a subscription, so you should be able to get to phone support in the app.

Do you see "Feed" in your user interface?  Or do you see "Library" instead???

I'm tagging the mods ( @JamesC , @BrookeN , @ShayneS ),  as they can also create a case on your behalf.

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.