Arlo|Smart Home Security|Wireless HD Security Cameras
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Cannot update camera

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Kister
Follower
Follower

I cannot get my camera to update. Is there a solution? I have fresh batteries. I dropped it during the update procedure which stopped the update. It went offline so I resync’d it.. still will not update.

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jguerdat
Guru Guru
Guru

Interrupting the update process may have been the issue. Open a case with support here:

 

https://www.arlo.com/en-us/support/contact.aspx