Cannot scan QR code for Arlo camera

[harleybob]

I have an Android phone and have synced 2 of my cameras up but can't scan the QR code that was sent in the pamphlet and when i go to the PROBLEMS SCANNING section and try and put in the Arlo Go model number it won't let me..So any help would be greatly appreciated.

Arlo VMS3430-100NAR

[jguerdat]

Not sure what you're telling us. The VMS3430 uses a base but a Go does not. A Go uses a QR code to setup, the wireless cameras do not. What makes you think you have a Go? Did you buy both a wireless system as well as a Go?