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App running on both windows 10 and android 6
ISP BTinternet
Main router BT home hub
Have netgear router up and running three steady green lights
Camera sync'd
if I go into app in settings, camera settings I can get a picture but if I go into the camera tab I get the message "the conection to media server times out, was closed or had an eror"
I have tried with firewall on and off, putting into dmz all to no avail any help out there?
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Rivendell78,
If your base station has a solid green internet LED that means it is communicating with the Arlo servers. Do you get the same result if you try to log in from a different device. Also consider logging in from a mobile device using a 3g/4g connection to further isolate where the problem may be.
JamesC
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That's interesting James, when I use my mobile and view the app via 3g I get a picture. It must be something to do with my home wifi.
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