Cannot download the new ARLO app for Model VMS3430 to my Mac Pro computer.

[Rosanne191]

I am trying to download the new app for my ARLO 4 wire-free HD Security Cameras for my Mac Pro computer and the apple store does not have the app!  Also, I did download the new app to my iphone, ipad and android.  The new app does not work!  When I turn on my cameras to view live, the cameras do nothing!  Why is ARLO sending out information to download when they are not ready to deliver the service.  Is anyone else having this problem?  Oh, by the way I did update my flash player. 

Thank you for any help you can give.

[StephenB · Accepted solution]

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@Rosanne191 wrote:

I am trying to download the new app for my ARLO 4 wire-free HD Security Cameras for my Mac Pro computer and the apple store does not have the app!

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That's because there is no app.  You use the web interface on the Mac.

[michaelkenward]

Try clicking this:

Arlo Web Portal|Smart Home Security

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@Rosanne191 wrote:

Oh, by the way I did update my flash player. 

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Your success with that will depend on your browser.

How Flash works depends on which browser you run.