Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot add two cameras after taking them offline

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Dbbreed
Aspirant
Aspirant

Cannot add two cameras after taking them offline earlier. They sync, but don’t show on my Ap.

5 REPLIES 5
TomMac
Guru Guru
Guru

try and power button reboot the base ( off then on )

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Dbbreed
Aspirant
Aspirant
brh
Master
Master

@Dbbreed

Have you tried to go to the device page of the app and add a new device?

Are you using Android or ios app?

Are you on a shared account or are you the original account holder?

 

Brian

Dbbreed
Aspirant
Aspirant
The camera lights indicate it synced, but the camera does not show in the app. Batteries are new
jguerdat
Guru Guru
Guru

Try logging out and back in as well using both the app and a browser.