Cannot add another user to access my Arlo cameras

[amsullivan27]

I want to add my wife to access our cameras but she receives an error ‘there is a problem trusting this device’. She has a log in, and was able to do this on her other phone, but cannot set up the access no matter what we do.

Can someone please help?

[SpiralOut · Accepted solution]

Try this technique https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

[amsullivan27]

This worked - thank you very much!