Arlo|Smart Home Security|Wireless HD Security Cameras

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Bigdogtec
Tutor
Tutor

This new app is terrible!!! I can't figure it out.  I've worked in the tech and software field for many years and this upgraded app is not user friendly.   Is there a was to revert back?   I have 10 different modes and schedules. The new app doesn't allow this.  Please arlo fix this issue or lose customers.  

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DannyBearAgain
Master
Master

Arlo has been luring customers to change over to use their new UI experience without fair warning of lost features or the their no revert policy.

 

Although arlo has since made a commitment to enable back custom modes it will likely take another 12months based on arlo past performance.

 

If your not prepared to wait then you should look for a better brand to suit your needs.

 

 

BrookeN
Arlo Moderator
Arlo Moderator

We’ve heard your feedback, and the development team is working hard to deliver a similar custom modes experience that legacy users have come to enjoy while maintaining all the new improvements and features included in the latest version of the Arlo Secure App. We will keep the community up to date as we approach the release of this highly anticipated feature.

Thank you all for your continued feedback in helping make the Arlo experience the best it can be!

Bigdogtec
Tutor
Tutor

Do you have an ETA on this release?  I'm not gonna wait months before I end up switching to a different brand of cameras. 

BrookeN
Arlo Moderator
Arlo Moderator

As of right now I do not have an ETA, however I will keep the community updated.