Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Can't use camera since last firmware update and live video still says "update base station"

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  • ‎2020-03-20 11:34 AM
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Tonstar1
Luminary
Luminary
‎2020-03-20 11:34 AM

I can't use camera's since last update or see live video as on the screen it says update base station firmware I press it it goes for 4 seconds then still says update firmware yes I've logged out in etc turned off etc I hate this company so much
Help please

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JessicaP
Arlo Employee Retired
‎2020-03-20 11:54 AM

Hey Tonstar1,

 

Please contact the Support Team so they can further investigate the issue you're experiencing. You will find several options for contacting support in the provided link.

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