Arlo|Smart Home Security|Wireless HD Security Cameras
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Alongboy
Follower
Follower

Bought my cameras the other day. And just updated my iPhone to iOS 13.5.1 and noticed the Arlo app keeps saying signing in but won’t sign in.

10 REPLIES 10
JLL2020
Tutor
Tutor
After app update I can’t sign in to Arlo app. Just keeping a spinning saying signing in!
TomMac
Guru Guru
Guru

Test on the web access   at my.arlo.com to see if it is the system or the iOS issue, then contact Arlo Support is it works via the web.

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Morse is faster than texting!
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TomMac
Guru Guru
Guru

Uninstall the app and reinstall... if NG,

 

Test on the web access   at my.arlo.com to see if it is the system or the iOS issue, then contact Arlo Support is it works via the web.

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Morse is faster than texting!
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JLL2020
Tutor
Tutor
It does not work with web access. Gives an error message; Safari cannot open the page because the address is invalid.
JLL2020
Tutor
Tutor
This occurred after Arlo was updated on my phone.
TomMac
Guru Guru
Guru

web working here

 

https://my.arlo.com

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Morse is faster than texting!
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JLL2020
Tutor
Tutor
Same issue for me.
JLL2020
Tutor
Tutor
I can sign in but it will not let me see my cameras. Says; safari cannot open page because the page is invalid.
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Alongboy & @JLL2020

Are you using an iphone 11 base model?

JLL2020
Tutor
Tutor
No. I have the iPhone X. The app started to work just as I was starting online chat with an Arlo rep.