Arlo|Smart Home Security|Wireless HD Security Cameras

Can't see Shared Devices VNB300

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Gardrum
Aspirant
Aspirant

I can't get to arlo settings. It's said I have no shared devices.

3 REPLIES 3
jguerdat
Guru Guru
Guru

Did someone share with you or are you the primary user? WHat is it you're trying to do and what have you tried? What error messages are displayed? If you're the primary, what are the base LEDs showing? We need details.

Gardrum
Aspirant
Aspirant

I'm the only user. I'm trying to turn off my cameras. The base LEDs are all showing green.

jguerdat
Guru Guru
Guru

App or web browser? Have you tried both? If using the app, have you rebooted the phone and reinstalled the app? What have you tried? What do you see? What error messages? We need details.