Can't find cameras when logged into ARLO, VMB3000 settings window.

[Tbuck45]

I noticed one day that my ARLO VMB3000 wireless cameras stopped recording. I went into my settings to try to rest or somehow fix this. I must have pressed the wrong button somewhere, now my program does not show any of my 4 cameras, I replaced the batteries and resynched the cameras after rebooting and resetting the base station, still nothing. How can I rest the program to recognize my cameras, and begin recording again?

[jguerdat]

Sounds like a complete reset would be best. Remove all devices in Settings, My Devices. Use the Add Device button on the Devices tab to add the base, then sync the cameras. All good now?

[Tbuck45]

That returned three of my four cameras, thank you.  The fourth states: "This ARLO device is off line."

What is my next move?

[jguerdat]

Did the 4th sync properly? It might be worth power cycling the base and opening and closing the battery door. Otherwise, open a case with support.

[Tbuck45 · Accepted solution]

Did finally got all to work, fingers crossed. Thank you for your suggestions. Very helpful.

Cheers

Tom