Can't Get Arlo Camera To Stay Connected More Than A Few Minutes

[Esty]

I have... brand new cable lines outside to the pole, and inside to the modem. I have a brand new modem and router with speeds over 100 megs. I have a brand new arlo base station. The Wifi is working perfectly with all the other things in the house that need wifi. The wifi system sees my base station, and the base station sees the camera BUT I can't keep the camera connected for more than just a few minutes before it says "this arlo device is offline." I have had the Arlo system with 5 cameras running for several years. 

Tried Chat several times, but no luck....
Anybody have an idea.

[ShayneS]

Hi @Esty

Have you tried to reboot this camera by opening and closing the battery door? You can also try and swap locations with another camera to see if the issue stays with the camera or the area.