Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras wont work!!

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zzzzzzzz
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I just bought an arlo system yesterday and already thinking about returning it. Ive had nothing but camera issues ever since I hooked it up! Neither camera will let me watch a live feed and then says session has timed out. Not to mention Ive synced both cameras numerous times and that still hasnt done a damn thing. And if not one but both sometimes have a black screen! Then says system has timed out!! WTF think these system is better off on the store shelf!

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zzzzzzzz
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Not to mention the Camera constantly freezes! Is that normal? Im thinking this product is garbage!

 

JamesC
Community Manager
Community Manager

zzzzzzzz,

 

Are you using a device on the same network as the Arlo system when trying to view (PC or mobile device) or are you trying to view from a different network (3g/4g connection)? This could be due to slow internet speeds on the device used to view or on the network that the Arlo system is set up on. What are you download/upload speeds?

 

JamesC