Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras offline and I'm out of town. Rebooting remotely fixed 2 but one is still offline.

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Rhonda2966
Aspirant
Aspirant
Cameras offline and I'm out of town. Rebooted remotely & that fixed 2, but 1 is still offline. Any other suggestions? No one is there to reboot. Can I resync cameras remotely?
5 REPLIES 5
TomMac
Guru Guru
Guru

Try again ..the servers were down for unkown reason, they just came back

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jguerdat
Guru Guru
Guru

Can also just be dead batteries.

Rhonda2966
Aspirant
Aspirant
I have rebooted a few more times & still have the same problem. I still have 1 camera out of 3 that is offline. I just changed all the batteries too. Thank you for your reply.
Rhonda2966
Aspirant
Aspirant
I just changed all of the batteries. Thank you for replying.
JamesC
Community Manager
Community Manager

Rhonda2966,

 

Consider bringing the offline camera close to the base station and resync. Are you still experiencing an issue?

 

JamesC