Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras not showing up but I still get notifications

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UnarmedDeath
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Follower

I logged into my Arlo app and suddenly all devices disappeared. Oddly I still receive notifications from clips and I can view those but my library is empty. I decided to check my homekit and boom there are my cameras and I can access them but not on the Arlo app. I have tried viewing through the desktop browser and it gives me a "cannot read properties of null (reading "find"). I have tried turning it off and on, deleting the app and reinstalling, restarting my iPhone, and access through different networks.

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ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.