Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras going off when setting and disarming

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Arlo824
Aspirant
Aspirant

When I disarm my cameras (being completely away from all cameras), motion is detected. When I arm my cameras motion is detected (once again when I'm completing away from all cameras). I don't know what's going on with this.

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JessicaP
Arlo Employee Retired

Hi Arlo824,

 

Just to be sure, are you saying that your camera is detecting motion when your camera is both armed and disarmed? Are you using a custom mode?

Arlo824
Aspirant
Aspirant

So what is happening is when I leave the home I arm the inside cameras from the garage and from time to time I will get a message stating motion is detected when there isn't anything there. Additionally when I get home and disarm the cameras before even entering the home I get a motion detected message too. 

JessicaP
Arlo Employee Retired

Try removing the battery from your Arlo camera and re-inserting it back in to see if that helps. Otherwise, you might want to try rebooting your Base Station to see if that helps.