Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras appear to be functional but are no longer detecting motion and storing to the cloud

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malvert
Follower
Follower

Cameras appear to be functional but are no longer detecting motion and storing to the cloud.  I can go online and view them live, but there are never any new recordings being made like there were the first few weeks.  I have gone online and deleted all old footage in the hopes that this was the issue but to no avail.

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TomMac
Guru Guru
Guru

Since us since you can live view, the first thing I would check is the MODES,.....

 

If you use the Armed Mode, on the live view page, the "running man" is Black ( means that motion activated record is on ).

 

If the man is black ( not gray) and ther is still no recording from motion, then go into the Mode use and check the sense level.

 

Finally if still NG , then you may have to reset the Base and bring back the cameras as new..( thinking something got glitched in the store modes )

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