Cameras Randomly Arm Themselves

[parsrgood]

Starting around 10am PST my cameras started arming themselves. I went into modes and disarmed and they keep arming themselves again about 40-60 minutes later. This is just one of many problems I have been having with my cameras for about 7 months now. Anyone else having this problem?

[ShayneS]

Hi @parsrgood

Have you rebooted the base station & tested again? Does this occur if you change modes on the web portal & mobile app?

[parsrgood]

@ShayneS  Please don't ask us to jump through anymore hoops. It's been stable for a while now and I can only contribute it to Arlo messing with it's servers trying to fix what they've broke.  Same thing happened a week ago when there was a hiccup for about 2 hrs. Once again. We are not chimps, and we'd prefer you didn't treat us as though we were.

[StephenB]

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@parsrgood wrote:

We are not chimps, and we'd prefer you didn't treat us as though we were.

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I think @ShayneS's question was perfectly reasonable and respectful.  There's no information in your post that the problem was temporary and is now resolved.

As far as treatment goes, I see a lot of insults thrown at the mods in this forum.  IMO, that's over the top.

[parsrgood]

@StephenB 

A lot of us have been experiencing problems with many of our camera’s functions since last may.  We are tired of the generic boot reboot requests. It’s been a generic response from Arlo for too long. Another response is to contact customer support. Which is almost impossible and then we get the boot reboot line again. If your system is working congrats. But many of us have faulty products that are useless as a security system. That upsets us, and if you can’t figure that out then maybe you should just stick to forums that directly have a impact on you and your cameras. 

[StephenB]

I understand the frustration, and sometimes have felt it myself.  I had to go through the remove all cameras, reset the base, add them back again process last weekend - which as we all know is a big headache (and shouldn't ever be necessary).

But folks get away with saying things here that would get them banned in the other public forums I participate in.  You didn't cross that line, but still I think it would have been better just to say that your problem seemed to be resolved for now.