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Hi
Very recently my cameras on one system stopped detecting motion, either on my schedule or when set to Armed, motion dection on.
I've noticed a custom mode has appeared in my settings. I don't recall ever seeing this setting before.
Are the two problems inter-related?
Not sure what other information is relevant to include.
I've already tried restarting the router, Arlo base station, modem, etc.
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Sounds like I have the same problem as you. I have a separare thread going, but so far no replies.
https://community.netgear.com/t5/Arlo/Three-cameras-no-motion-detection/td-p/1595360
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Same here for the past 3 days no motion detection. I have done just about everything, and I do get live, but never motion on any of the 3 cameras, this is really uncool!
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The engineering team is currently investigating this issue. I will provide an update when I have more information.
JamesC
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i also recently had one camera stop sensing motion and recording but i could still get live feed. Now 3 of the 4 cameras will not sense motion or record but can get live feed. I had updated app on iphone and firmware updated too. I just unplugged and reset base station. I use the tenergy rechargeable batteries so i have full charge on cameras.
Version 2.6.1. Firmware 1.3.314. Hardware H11.
I hope that this is in the works to get fixed.
thanks.
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Teejayjay18,
Have you moved this camera in a different location? What do the signal bars display? Have you tried to remove and re-sync the camera to the base station?