Arlo|Smart Home Security|Wireless HD Security Cameras
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hwinterton
Tutor
Tutor

We have the VMB3500 base station with two VMC3030 cameras. One is working correctly however the second is not showing a Live Feed or recordings. Cannot be a connection issue as when using the Video Settings within the Arlo app, I'm able to view Live video. Any suggestions please?

I've rebooted, removed and re-synced both the base unit and the erroring camera but the issue remains.

Latest firmware for base unit and cameras too.

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hwinterton
Tutor
Tutor
Thanks for your prompt response. I'll give them a try

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jguerdat
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Guru

Use the Contact Support link at the bottom here for a hardware problem.

hwinterton
Tutor
Tutor
Thanks for your prompt response. I'll give them a try