camera won't turn on

[Mattq]

I have had a two camera wireless system for about 1 year.  The last week one of the camera's has been eating batteries like every day and the other one is fine.  Today I went to change the batteries and it won't turn on.  When I put the batteries in it turns the blue light on for about 2 seconds and then nothing.  I have tried multiple batteries even taking the known good batteries out of the other camera with the same result then putting the batteries into the other camera and it works fine.  Do I have a bad camera?

[jguerdat · Accepted solution]

It does sound like a bad camera. Use the Contact Support link at the bottom here for hardware problems.

[Thilland]

Did you get anywhere with this?

[Mattq]

Contacted Arlo support and it is determined to be a bad camera. They sent me an RMA and I shipped the bad one back 3 days ago waiting on a replacement. Will update after that. Really good service

[Mattq]

Just to let everyone know got a new camera from arlo within a week total shipped old one back Monday new one at my house Friday. Arlo knocked out of the park with me thank you so much