Arlo|Smart Home Security|Wireless HD Security Cameras

Camera will not sync

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tjforcht
Aspirant
Aspirant

I have read the forums. I have taken the batteries out, took the camera off website, replaced the batteries. After replacing the batteries it will give a blue light for a few seconds, then nothing. 

 

Any other ideas that will help me out?

 

Thank you in advance.

3 REPLIES 3
TomMac
Guru Guru
Guru

Make sure your pushing QUICKLY on the base sync button... don't hold

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tjforcht
Aspirant
Aspirant

Yeah I tried that still stays black so no light....I'm running out of ideas

 

jguerdat
Guru Guru
Guru

Swap at the store or open a case with support using the Contact Support link at the bottom here.