Arlo|Smart Home Security|Wireless HD Security Cameras

Camera will not resynch after a battery change

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2112
Guide
Guide

Hi

 

I had one battery go bad out of the 4 in an Arlo camera.  I replaced the batteries.

 

Now this camera will not resync to the base station.  I've tried other batteries and get the same result.

 

The camera keeps making a click sound.


I'm unsure what to do next.  

3 REPLIES 3
JamesC
Community Manager
Community Manager

2112,

 

Is the camera giving you an error message on the cameras screen or does it no longer appear in the camera order or on the camera screen?

 

JamesC

2112
Guide
Guide

James

 

Thanks.  The camera was showing as not connected.  After several attempts at synch and a few times turning the base station and router on and off, the camera appeared.

 

I'm unusre which step led to resolution.

 

 

JamesC
Community Manager
Community Manager

2112,

 

Glad to hear you were able to resolve the issue. If you have any additional questions or concerns please ask!

 

JamesC