Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera troubles

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Mrbignj
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‎2023-03-23 03:00 PM

Good afternoon,  I have 3 Arlo cameras outside my home. One of them has been offline for a few weeks. I've tried changing the battery.  I've tried to  resync. I've tried turning the base off turning back on nothing seems to help.

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StephenB
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‎2023-03-23 03:24 PM
@Mrbignj wrote:

Good afternoon,  I have 3 Arlo cameras outside my home. One of them has been offline for a few weeks. I've tried changing the battery.  I've tried to  resync. I've tried turning the base off turning back on nothing seems to help.

Probably the next step is to try removing the camera from the account, and then re-adding it.  Not sure that will work, and you might not be able to add it back.

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