Camera troubles

[Mrbignj]

Good afternoon,  I have 3 Arlo cameras outside my home. One of them has been offline for a few weeks. I've tried changing the battery.  I've tried to  resync. I've tried turning the base off turning back on nothing seems to help.

[StephenB]

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@Mrbignj wrote:

Good afternoon,  I have 3 Arlo cameras outside my home. One of them has been offline for a few weeks. I've tried changing the battery.  I've tried to  resync. I've tried turning the base off turning back on nothing seems to help.

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Probably the next step is to try removing the camera from the account, and then re-adding it.  Not sure that will work, and you might not be able to add it back.