Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera stopped working last night. Tried reserting everything - cameras and base station

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  • ‎2019-07-05 01:05 PM
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mcmu12
Luminary
Luminary
‎2019-07-05 01:05 PM

Cameras stopped working last night. Have resert everything- cameras and base station. No luck

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Paulajo
Aspirant
Aspirant
‎2019-07-05 05:23 PM

Same here. I just totally uninstalled them and started over. They worked for about 30 minutes and stopped sensing and notifying. There must be something going on on the Arlo/Netgear side. My app no longer has the slider to change the sensitivity either.

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JessicaP
Arlo Employee Retired
‎2019-07-08 02:50 PM

Hey mcmu12 and Paulajo,

 

When you say your camera stopped working, are you mentioning that it's offline? You can read here on how to troubleshoot: My Arlo wire-free camera is offline; how can I troubleshoot it?

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