Camera slipping on mount

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jkmail
Apprentice
Apprentice

The Magnetic mount is failing. The Camera starts tilting slowly now...

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jguerdat
Guru Guru
Guru

That's not a usual problem with the lighter Arlo wireless cameras compared to the heavier Pro cameras. Make sure your surfaces on both the camera and mount are clean and try again. Workarounds include a small piece of balloon between the camera and mount or using sandpaper to rougher the surface on the camera slightly. Otherwise you'd have to contact support at https://www.arlo.com/en-us/support/contact.aspx