Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 3 Replies
  • ‎2020-07-07 12:04 PM
  • 1439 Views
  • 0 Likes
  • 2 In Conversation
CarolG
Aspirant
Aspirant
‎2020-07-07 12:04 PM

The cameras are sending notification to the phone on movements...but cant open the app?! It just keeps spinning. Day 3 of it now!

Labels:
0 Likes
Reply
Message 1 of 4
Views icon 1,439
3 REPLIES 3
JessicaP
Arlo Employee Retired
‎2020-07-08 10:27 AM

Hi CarolG,

 

When you mention that you cannot open the app, is it just loading on the login page? What phone device are you using? Have you tried rebooting your phone to see if that helps?

0 Likes
Reply
Message 2 of 4
Views icon 1,418
CarolG
Aspirant
Aspirant
‎2020-07-11 03:23 AM
Its an iphone. Been working fine for 2 months. App wont open.
We have rebooted the phone
0 Likes
Reply
Message 3 of 4
Views icon 1,398
JessicaP
Arlo Employee Retired
‎2020-07-13 08:05 AM

Could you clarify more about "app won't open"? Are you saying it just loads on the login page?

0 Likes
Reply
Message 4 of 4
Views icon 1,369
Related Labels
Discussion stats
  • 3 Replies
  • ‎2020-07-07 12:04 PM
  • 1440 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.