Arlo|Smart Home Security|Wireless HD Security Cameras

Camera offline red light on

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jipame
Aspirant
Aspirant

Every thing has been working fine and then one of my two cameras went off line. When i tried to resync it ,a reddish light just comes on briefly , goes out and nothing more. Any answers. Not a tech minded person : (

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jguerdat
Guru Guru
Guru

Did you try new batteries?  Maybe they're dead.

jipame
Aspirant
Aspirant

Changing batteries no help. Tried rebooting, no go .The camera is not very old and doesn't get a lot of traffic so unlikely it is suffering from over use !! so it has to be something else. Dud camera??

jguerdat
Guru Guru
Guru

Could be.  Submit a trouble ticket.