Arlo|Smart Home Security|Wireless HD Security Cameras

Camera off line

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Harrington
Follower
Follower

my cameras are alway off line. I have to keep resetting them every day and night, why is this

2 REPLIES 2
TomMac
Guru Guru
Guru

It could be a number of reasons...

First , what are the LEDs on the front of the base showing when they drop out?

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JamesC
Community Manager
Community Manager

Harrington,

 

It could be a display issue on the browser you are using, do you see the same issue when viewing from another device/mobile app?

 

The question TomMac asks above is an important one, if the camera LED on the base is unlit when your cameras show offline, this indicates that they actually are dropping offline, which could be due to poor signal strength (caused be interference or range).

 

JamesC