Camera not recording to library

[CaptJoe777]

I have an older (5+ years) system which had been working just fine. The camera in question works fine on live view but just doesn’t record to the library. I know it works because I can see a package that arrived but it never set off the camera…at least it didn’t record it to the library. 

I had charged the battery last week and used the camera utility to position it. It detected motion just fine. 

I can’t contact support by phone because I don’t have a subscription plan. I wasn’t required to have one when I purchased the system years ago. 

Any ideas?

Thanks!!

[StephenB]

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@CaptJoe777 wrote:

I have an older (5+ years) system which had been working just fine. The camera in question works fine on live view but just doesn’t record to the library. I know it works because I can see a package that arrived but it never set off the camera…at least it didn’t record it to the library. 

It detected motion just fine. 

Any ideas?

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Can you make a manual recording while livestreaming the camera?

[CaptJoe777]

Oddly enough last night I had a neighbor go pick up my package and I got the alert from their motion. 

I haven’t tried the recording option yet but last night’s motions are in the library!