Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera not recording to cloud

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  • ‎2017-02-16 02:55 PM
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TRomero
Aspirant
Aspirant
‎2017-02-16 02:55 PM

My camera is working, I can get a live shot and I am getting notices that they have picked up motion but nothing is being recorded in the cloud.  My base was recently disconnected to the router but is up and running now. 

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steve_t
Master Master
Master
‎2017-02-16 08:10 PM

Is the 'running man' above the camera display in black or grey? Do your rules for the camera say that it should record when motion is detected?

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TRomero
Aspirant
Aspirant
‎2017-02-17 08:01 AM
'Running man' is black. Yes to second question. I have noticed that time stamp is incorrect.
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TomMac
Guru Guru
Guru
‎2017-02-17 09:38 AM

Try and turn the base off and back on with the power button... let it reset ( taks 1-2 mins )

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  • 3 Replies
  • ‎2017-02-16 02:55 PM
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  • 3 In Conversation

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