Arlo|Smart Home Security|Wireless HD Security Cameras

Camera is off-line after upgrade firmware

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Egfc
Initiate
Initiate
Last night my câmeras starter To blink the red and blue light and I saw in the app that was having an firmware update. After that all the cameras started To work normally, except for one. I took of the bateries and puted again, sinked again To the base station but it did not worked. How should I procedure?
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jguerdat
Guru Guru
Guru

Did you remove the camera in Settings, My Devices before resyncing?  If not, try that.

JamesC
Community Manager
Community Manager

Egfc,

 

It sounds like the camera batteries may be low or depleted. Consider installing a fresh set and try again.

 

Take a look at the tips in this article if you are still having issues getting your camera back online: My Arlo camera is offline since the release of the recent firmware update; what do I do?

 

JamesC