Arlo|Smart Home Security|Wireless HD Security Cameras

Camera image is Purple....

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Yeah, so this started happening yesterday....wtf

 

purple.png


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Community Manager
Community Manager

mclhone,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC

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Community Manager
Community Manager

jglynn,

 

Please contact the Arlo Support Team to resolve this issue. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC

 
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Aspirant

i just sent one camera back to amazon monday for this reason.  got my replacement today.  had red/purple tint strait out the box.  brand new unit.  replacement is perfect so far.

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Aspirant

I have the same purple issue to my camera, can anyone advise how to fix it please.

 

Many thanks,

Marlon

 

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Community Manager
Community Manager

mclhone,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC

View solution in original post

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Aspirant
Good luck with Netgear Tech support. Hope you
have plenty of time and full charge on your
phone.