Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera goes offline constantly and batteries drain within 24 hours

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skayse
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I have 5 Arlo cameras that I purchased about four years ago. Right now four of them are draining the battery within 24 hours and they're constantly telling me they're offline. What is going on?

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steve_t
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Master

Sounds like some wifi interference is causing the cameras to lose their connection to the base station and then the cameras spend all their battery power trying to reconnect. 

Can you login on your wifi router and change the channel for the 2.4GHz network? Maybe use a wifi analyzer app to determine which is the least congested out of channels 1, 6, 11 and change to that. Also, moving the base station a few feet further away from the router can help