Camera connection

[Rickster61]

I think this system is great but I am unable to connect to my cameras using a PC. I a can connect using the android app. I would like to add that once and a while the cameras will connect but rarely. I have tried using Chrome,IE and Firefow as browser but not much luck. Any help on this would be greatly appreaciated.

[Showguy]

You could have a couple of issues here causing your problem:

1- Netgear has finally fessed up that they are having server issues (AGAIN)  problems streaming cameras from PC's APPS, ETC.  This has been on going for a few weeks and has happened in the past.

2- If you are trying to stream your camera's at work in a common IT situation, your companies security systems maybe blocking access to your Arlo camera's.  These camera's use a router port that is often blocked by most industial IT situations. i Can't reach my camera's from my work PC , but can from home using explorer and Chrome.

Hope this helps.

[Rickster61]

Thanks for theinfo.I am using this at home with home network.No workgroup. Is there really a problem at their end. I haven't been able to get an answer from them. So frustrating. Good thing I have android or I wouldn't be able to see cameras at all. I have quite an investment as I have 6 cameras and two base stations.

[Showguy]

Disregard my past advise. Now out of nowhere I can't connect to my base from a PC. Just happened this minute. I still can connect from IOS app.  This has all to do with Netgears on going server problems.  I have had the system 5 months and this is a regular occurance.  Please don't waste your time re-booting, re-syncing or re-anything.  It will eventually work and a few days, weeks, months later it will fail again.

I have seen this movie and it's getting real old.  Oh and as I'm typing this, Netgear has the outright nerve to hit my credit card for their monthly service fee.

[Showguy]

And now it works again.  On your PC, try logging out of your account and logging back in again.  For some bazar reason that worked for me. For now.

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Showguy wrote:

Disregard my past advise. Now out of nowhere I can't connect to my base from a PC. Just happened this minute. I still can connect from IOS app.  This has all to do with Netgears on going server problems.  I have had the system 5 months and this is a regular occurance.  Please don't waste your time re-booting, re-syncing or re-anything.  It will eventually work and a few days, weeks, months later it will fail again.

I have seen this movie and it's getting real old.  Oh and as I'm typing this, Netgear has the outright nerve to hit my credit card for their monthly service fee.

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[jguerdat]

I've had this happen a few times. My first step now is always to log out and back in.