Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Camera Offline

Reply
Discussion stats
  • 1 Reply
  • ‎2019-12-11 08:37 PM
  • 995 Views
  • 0 Likes
  • 2 In Conversation
Leddon
Tutor
Tutor
‎2019-12-11 08:37 PM

I have a set of 4 of the original Arlo cameras. Three of the cameras work fine but recently one of them went offline. I have replaced the batteries and rebooted the base station. Finally, I have pressed the "sync" button quite a number of times. Nothing seems to work. Suggestions!

0 Likes
Reply
Message 1 of 2
995
1 REPLY 1
StephenB
Guru Guru
Guru
‎2019-12-13 04:30 AM
@Leddon wrote:

I have a set of 4 of the original Arlo cameras. Three of the cameras work fine but recently one of them went offline. I have replaced the batteries and rebooted the base station. Finally, I have pressed the "sync" button quite a number of times. Nothing seems to work. Suggestions!

Have you tried all the steps here: https://kb.arlo.com/1133448/My-Arlo-wire-free-camera-is-offline-how-can-I-troubleshoot-it

0 Likes
Reply
Message 2 of 2
950
Related Labels
Discussion stats
  • 1 Reply
  • ‎2019-12-11 08:37 PM
  • 996 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.